Utility Assistance Winter Program (EAP) is a program that provides a one time credit on utilities for low-income households. It generally begins in October/November and runs through May. If a household is eligible, a designated amount will be credited to the utility bill.
The Energy Assistance Program Appointments are booked through December 2016. This office is NOT currently taking any additional appointments at this time. We will start taking appointments for January 2017 starting at 7:00 a.m. on December 20, 2016.
If you have a disconnect notice or your services are already shut-off, you can get an Emergency Appointment. Please be advised that just because you get an emergency appointment it does not mean that we will be able to complete your application prior to your disconnect date, this is because of the WorkOne printouts that are now required. To be eligibie for an emergency appointment you must have a current green disconnect notice or your services are already shut off. CURRENT CREDIT AGREEMENTS ARE NOT CONSIDERED EMERGENCIES AND WILL NOT BE SCHEDULED AS ONE. Emergency clients must call (219) 933-3448 at 6:30 a.m. (Monday-Friday, exluding holidays) to schedule an appointment for the next business day. We will only be taking a limited number of callers. If you are not one of the first callers, you can try again the next business day OR you can call the Information and Referral hotline at 211 to see if there is another agency available to assist you or you can contact Nipsco and try to make payment arrangements OR you can pay on your bill. PLEASE NOTE THAT THIS IS THE ONLY WAY TO BE SEEN WITHOUT AN APPOINTMENT TICKET. IF YOU CANNOT GET THROUGH ON THIS LINE (REGARDLESS OF HOW LONG YOU HAVE BEEN TRYING) COMING INTO OUR OFFICE OR CALLING OUR MAIN NUMBER WILL NOT GET YOU CAN EMERGENCY APPOINTMENT. YOU WILL ONLY BE REFERRED BACK TO THE EMERGENCY LINE NUMBER. NO EXCEPTIONS WILL BE MADE!
DOCUMENTS/FORMS LISTED BELOW:
EAP Documents Needed 2016-2017
WorkOne Release of Information - please do not date the Release of Information
EAP Intake Centers